Lucknow: Uttar Pradesh Chief Minister Yogi Adityanath has directed officials to organise weekly public grievance redressal camps, or “chaupals,” in every development block across the state to ensure speedy resolution of citizens’ problems at the grassroots level.
The decision was announced during a law-and-order and administrative review meeting held via video conferencing on Sunday. According to the Chief Minister, the initiative aims to provide timely, transparent, and satisfactory solutions to public grievances while strengthening the government’s outreach in rural areas.
The weekly chaupals will address issues such as revenue disputes, domestic violence, illegal extortion, and police complaints that often remain unresolved at the local level. Eligible beneficiaries who have been deprived of welfare schemes will also be identified and connected to government programmes through these camps.
CM Yogi said the state government would soon issue a detailed Standard Operating Procedure (SOP) for the functioning of the chaupals, adding that district-level officers must remain present during the hearings to ensure quality disposal of complaints.
The Chief Minister also directed officials to treat grievances received through IGRS and the CM Helpline with utmost seriousness. He stressed that merely closing complaints formally would not be acceptable unless genuine relief reaches the complainant.
During the meeting, the Chief Minister reviewed preparations for the upcoming festivals of Eid-ul-Adha and Ganga Dussehra, issuing strict instructions regarding law and order, sanitation, and public safety.
He stated that animal sacrifice during Bakrid would not be permitted in public places and reiterated the complete ban on the sacrifice of prohibited animals. Sacrifices will only be allowed at designated locations, and no new traditions or practices will be encouraged.
The Chief Minister further directed that prayers should be offered only at traditional religious sites and that roads must not be blocked under any circumstances for congregational prayers. He also instructed district administrations to ensure proper disposal of waste generated after sacrifices, maintain cleanliness, and strictly prohibit open meat sales and illegal slaughterhouses.
Special emphasis was laid on uninterrupted electricity supply, sanitation, and security arrangements during the festive period. CM Yogi instructed authorities to conduct flag marches in sensitive areas and ensure continuous foot patrolling around religious places.
The Chief Minister held discussions with district magistrates and police chiefs of sensitive districts including Aligarh, Bijnor, Saharanpur, Rampur, and Sambhal, asking them to analyse past incidents, identify potential troublemakers, and take preventive action wherever necessary. He also instructed officials to maintain regular communication with peace committees at district, tehsil, and police station levels.
Reviewing preparations for Ganga Dussehra, the Chief Minister directed officials in cities including Prayagraj, Varanasi, Ayodhya, Chitrakoot, Hapur, Muzaffarnagar, and Amroha to ensure cleanliness at ghats, proper barricading, ambulance deployment, shaded waiting areas, and effective parking management. He said devotees’ safety and comfort should remain the highest priority amid the ongoing summer heat.
The Chief Minister also took a tough stand on road safety and illegal mining. He ordered a statewide drive against vehicles without number plates and directed the formation of special task forces to crack down on illegal mining activities. Officials were told to act under a strict zero-tolerance policy without succumbing to pressure or recommendations, while ensuring that innocent citizens are not harassed in the name of investigations.
CM Yogi further instructed authorities to intensify action against land mafias while safeguarding the legitimate rights of citizens. He also ordered immediate appointments in districts where the post of Chief Medical Officer remains vacant.
During the meeting, the Chief Secretary informed the Chief Minister that nearly 1.2 million manuscripts have been identified so far under the “Gyan Bharatam Mission.” The Director General of Police also briefed the Chief Minister about police preparedness for upcoming festivals and examinations.
Senior officials, including divisional commissioners, district magistrates, police commissioners, inspectors general, senior superintendents of police, and other top administrative officers, attended the virtual review meeting.
