Lucknow: In a significant step towards combating cybercrime more efficiently, Uttar Pradesh Police inaugurated its first 30-seat Cyber Call Center, receiving an overwhelming 6,000 calls on its very first day of operation.
The state-of-the-art call center has been established at the office of DCP South, Kalli Paschim, Lucknow, and was officially inaugurated by Director General of Police (DGP) Rajeev Krishna. The center will function under the national cybercrime helpline number 1930, offering round-the-clock assistance to cyber fraud victims.
This new facility is a major boost to the state’s cybercrime infrastructure, aimed at offering faster response times and coordinated action in digital fraud and online scams. The initiative is part of a larger drive to bolster cyber security mechanisms at the grassroots level.

As part of this initiative, cyber cells will be activated and trained in all 2012 police stations across Uttar Pradesh. Personnel assigned to cybercrime desks will undergo specialized training and will be required to earn certification. Only certified officers will be deployed at these dedicated cybercrime units, ensuring professionalism and technical expertise.

DGP Rajeev Krishna, while addressing the media at the launch, said, “Cybercrime is evolving rapidly, and we must stay a step ahead. The launch of this call center is just the beginning. Our goal is to equip every police station with trained cyber teams so that no complaint goes unanswered.”

The establishment of this center is being seen as a proactive move to curb rising incidents of online financial fraud, identity theft, and digital extortion in the state. With the increasing digital footprint in rural and urban Uttar Pradesh, the 1930 helpline and trained police units are expected to become a crucial tool in ensuring cyber safety for citizens.