PNB Asks Customers to Complete KYC Update by August 8 to Avoid Service Disruption

New Delhi  — Punjab National Bank (PNB), one of India’s leading public sector banks, has issued an important advisory to its customers, urging them to update their Know Your Customer (KYC) details by August 8, 2025. The announcement is in line with the guidelines set by the Reserve Bank of India (RBI), which mandate regular KYC compliance to ensure the safety and functionality of customer accounts.

This notification is particularly aimed at account holders whose KYC was due for renewal as of June 30, 2025. These individuals must provide fresh documents and complete the necessary process well before the August 8 deadline, or they risk facing restrictions on their account operations. PNB has made it clear that failure to meet the deadline could result in partial or full suspension of banking services until the KYC formalities are fulfilled.

To ensure a smooth KYC update, customers are required to submit valid identity proof, address proof, a recent passport-sized photograph, their PAN card or Form 60 (in case the PAN is unavailable), and income proof wherever applicable. Customers whose mobile numbers are not yet linked to their bank accounts are also advised to update this crucial detail during the process.

PNB has streamlined the procedure to make it convenient for customers across all age groups and geographies. KYC can be updated by physically visiting the nearest branch or by using digital options like the PNB ONE mobile app and Internet Banking Services. Customers who are unable to visit the branch or use online services can send self-attested copies of their KYC documents via email or post to their home branch.

Bank officials have emphasized that this proactive communication aims to safeguard customers from potential disruptions and enhance the overall security of banking transactions. In case a customer misses the deadline, their account may face temporary operational limits until the KYC update is successfully processed.

PNB has also advised customers to be cautious and avoid sharing their confidential banking details with unverified sources or third parties claiming to offer KYC assistance. For further information and updates regarding the KYC process, customers can visit the official website of the bank at www.pnbindia.in or contact their local branch.

The bank has reiterated that timely KYC updates are not just a regulatory requirement but also a critical measure to protect customers from fraud and ensure the integrity of the financial ecosystem. As the August 8 deadline draws closer, Punjab National Bank urges all concerned customers to act immediately and complete their KYC update to continue enjoying uninterrupted banking services.

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